Reports acknowledged within 24 hours · Worldwide Domain Registry Limited
As the sponsoring registrar we act on the five categories of DNS abuse recognised by ICANN. If a domain we sponsor is being used for any of these, tell us.
Sites or emails that impersonate banks, brands or services to steal credentials, card numbers or personal data.
Domains that host, distribute or command software designed to damage or gain unauthorised access to devices.
Command-and-control infrastructure used to coordinate networks of compromised machines.
DNS hijacking or poisoning that silently redirects users away from the site they asked for.
Bulk unsolicited email where the domain is used to deliver any of the other four categories of abuse.
Trademark issues follow the Dispute Policy; content concerns usually belong with the hosting provider — see routing below.
The more precise the report, the faster we can move. A complete report lets our team verify, lock and escalate within hours rather than days.
Trust & Safety · UK
24h acknowledgment
Submitted reports go straight into our Trust & Safety queue and receive a tracking reference. Prefer email? [email protected] works too.
Every report is acknowledged within 24 hours and assessed against the DNS abuse categories by a human analyst.
We verify the evidence, review registration data and patterns, and contact the registrant or reseller where appropriate.
Confirmed abuse leads to prompt, proportionate action — suspension, locking, or referral to the registry, hoster or law enforcement.
These follow the UDRP or URS rather than the abuse queue — see our Dispute Policy for providers and process. Court orders can be served on [email protected].
Registrars control domain names, not the content behind them. Content is fastest removed by the hosting provider — a WHOIS lookup of the site's IP identifies the host. Where content indicates DNS abuse or we are ordered by a competent authority, we act on the domain.
Agencies can reach our legal desk at [email protected]. We respond to lawful orders and preserve evidence on receipt of a valid request.
Reports of false registration data are investigated under the WHOIS Accuracy Program — registrants have 15 days to correct or verify their details before suspension. Send the domain and the inaccuracy you observed to [email protected].
Ordinary unsolicited marketing is best reported to your mail provider and, in the UK, the ICO. Where spam is the delivery vehicle for phishing or malware on a domain we sponsor, report it to us as DNS abuse.